Terms and conditions

General Terms and Conditions

Basic Provisions

The purpose of this website www.premium-templates.eu is to offer online services, distribution, and software development.

These General Terms and Conditions (hereinafter referred to as the "Terms and Conditions") are issued in accordance with § 1751 and following Act No. 89/2012 Coll., Civil Code (hereinafter referred to as the "Civil Code").

EU - projekt, s.r.o.
Company ID: 25487566
VAT ID: CZ25487566
Registered office: Raichlova 1787, 274 01 Slaný, Czech Republic
Registered with the Municipal Court in Prague, Section C, Insert 163081.

Contact Information:
E-mail: info@premium-templates.eu
Phone: +420 736 426 852
Website: www.premium-templates.eu

These Terms and Conditions regulate the mutual rights and obligations of the seller and an individual who concludes a purchase agreement outside their business activities as a consumer, or within their business activities (hereinafter referred to as the "buyer") through the web interface located on the website available at www.premium-templates.eu (hereinafter referred to as the "online store").

The provisions of the Terms and Conditions are an integral part of the purchase agreement. Deviating provisions in the purchase agreement take precedence over the provisions of these Terms and Conditions.

These Terms and Conditions and the purchase agreement are concluded in Czech or English.

Rights and Obligations of the Seller

  1. The seller undertakes to process the order and send the template or module (hereinafter referred to as the "product") as soon as possible after receiving payment to the account.
  2. A payment receipt is issued for each paid order. It is sent to the buyer's email in PDF format as an attachment.
  3. The seller undertakes to protect the data obtained about the customer in accordance with the terms described in the section "Privacy Policy".
  4. The seller, as the owner of the copyright to the created products and services, is entitled to provide or sell them to other third parties, unless otherwise agreed with the buyer.
  5. The seller is not responsible for misuse of the buyer's login details unless the misuse was demonstrably caused by the seller.
  6. The seller is not liable for malfunction or limitation of the product's functionality after changes to conditions or technical solutions by the buyer or any third party, especially in the case of software updates or transition to a new system version.
  7. The seller reserves the copyright to all products, modifications, and designs they have created.
  8. The seller reserves the right to claim damages caused by a breach of the licensing terms.

Rights and Obligations of the Buyer

  1. The buyer is obliged to provide the required information in the registration form, including a valid email address and contact phone number. In the case of issuing an invoice to a company, the buyer must also provide the company name, company ID, and VAT ID (if applicable).
  2. The buyer has the right to modify their personal data and request its deletion from the seller's database. The seller undertakes to delete the data no later than 3 working days after receiving a written request.
  3. The buyer has the right to cancel the order before the ordered product is sent by the seller. The paid amount will be returned to the buyer no later than 14 days. If the product has already been sent by email, the order cannot be canceled.
  4. The buyer is entitled to use the products and modifications under the granted license and the licensing terms published on this website.
  5. The buyer is responsible for violating the licensing terms and copyright law.

Software Updates and Security

  1. The seller undertakes to provide product updates to ensure its functionality and security for at least 1 year from the date of purchase.
  2. The buyer will be informed about the availability of updates via the email provided during purchase.
  3. The seller provides a user guide containing instructions for installing and updating the software.

Withdrawal from the Contract

  1. The provisions of § 1837 paragraph l) of the Civil Code on the right to withdraw from the contract within 14 days do not apply to software distributed electronically if the product has already been downloaded or otherwise made available.
  2. A product customized for a specific end customer cannot be returned.

Complaints

  1. Complaints, including the removal of defects, must be resolved without undue delay, no later than 30 days from the date of the complaint, unless the seller and buyer agree otherwise.
  2. It is not possible to demand the removal of defects for products provided free of charge.

Licensing Terms

  1. When purchasing a product (template or module), a license is agreed for one production website / e-shop / domain. If the product is intended for the multistore version of Prestashop, it can be used within one administration for all associated stores.
  2. The license is not time-limited. Updates are provided free of charge for 1 year from the date of purchase. After this period, updates can be purchased at a discounted price.
  3. The buyer may not distribute, provide, sell, or otherwise make the product available to third parties.

Alternative Dispute Resolution

  1. For alternative resolution of consumer disputes, the competent authority is the Czech Trade Inspection Authority, with its registered office at Štěpánská 796/44, 110 00 Prague 1, Company ID: 000 20 869, website: www.coi.cz.
  2. The buyer may also use the ODR platform available at: https://ec.europa.eu/consumers/odr/.

Final Provisions

  1. Legal relations between the seller and the buyer are governed by the laws of the Czech Republic. If the relationship contains an international element, it is governed by the laws of the Czech Republic.
  2. These provisions must not be interpreted in a way that would restrict the consumer's rights arising from generally binding legal regulations of the Czech Republic or the European Union.

These Terms and Conditions are valid and effective from 19 November 2024.